Endpoint Management Solutions

Endpoint Management Suites

Managing an IT environment in today’s world continues to become more complex. We have a wider range of devices and operating systems and users needing to be productive from any location using any device. Gone are the days where we have a defined perimeter and the ability to put an agent on every device. This requires IT to have greater flexibility to manage and protect their environment and users to have greater freedom to choose the devices and software they use to do their job. Symantec IT Management Suite 8.5 is all about IT flexibility and user freedom. IT Administrators have the additional visibility needed to securely and effectively manage the diverse devices and software in their environment and users have more freedom to choose where and how they work.

Symantec™ IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.

IT Management Suite 8.5 brings significant new functionality and enhancements to this already feature rich solution.
Time Critical Management for instance allows you to immediately inventorize and execute remediation tasks in matter of seconds.

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Symantec Ghost™ Solution Suite is an industry leading and award winning solution for imaging and deploying desktops, laptops, tablets, and servers. From a single management console, you can quickly and easily migrate to the latest operating systems, inventory machines, deploy software, and perform custom configurations across multiple hardware platforms and OS types including Windows, Mac, and Linux.

Symantec Ghost™ Solution Suite 3.x includes the Altiris Deployment Solution 6.9 console and its core capabilities while adding key functionality from Ghost Solution Suite 2.5 including Ghost Cast Server, DeployAnywhere, Recovery Kit, and a streamlined no-cost database installation.

Version 3.3 of Symantec Ghost™ Solution Suite introduces a new web-based console designed specifically for technicians with minimal experience.

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Symantec Management Platform Modular Suites

Symantec™ Client Management Suite automates time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments.

In addition, the Cloud-enabled management functionality in Client Management Suite ensures secure management of Windows and Mac users even when they are disconnected from the corporate network to ensure inventory, patches, software (including Symantec Endpoint Protection), and updates stay current on these machines.

Client Management Suite 8.5 is now FIPS 140-2 compliant and can also be connected to Symantec Endpoint Protection Cloud. With this connection, CMS administrators are now able to extend the visibility of their endpoints to include modern devices and operating systems such as iOS and Android.

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Symantec™ Server Management Suite provides IT administrators with a comprehensive solution for managing physical and virtual servers across a broad array of platforms. The suite provides solutions to provision, control, automate, and monitor servers from a central console. With these tools, organizations gain and maintain control of their servers, reduce service interruptions, and increase uptime.

With Server Management Suite, organizations are able to:
– Manage change with confidence by driving predictable and repeatable day-to-day operations.
– Make smarter, faster decisions with real-time conclusions that are data-driven.
– Drive innovation through the adoption of new technologies and implementation of automated processes without adding new tools, people, or methodologies.

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Are you paying for unused software licenses? Are you prepared for your next vendor software audit? Take control with Symantec™ Asset Management Suite 8.5. In combination with Symantec™ Client Management Suite, you’ll get an accurate picture of your organization’s assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover
savings by eliminating the purchase of unnecessary licenses.

Take Control of Your Organization’s Assets

Without an in-depth understanding of your organization’s software licenses, vendor contracts, and assets, it’s difficult to make smart business decisions. Asset Management Suite helps you take control with a complete and accurate picture of the relationships between all of them. Asset Management Suite discovers, inventories, and tracks all the hardware and software assets in your IT infrastructure through a CMDB. The CMDB manages assets’ hierarchical relationships to other configuration items, users, locations, departments, cost centers, and associated contracts. This information gives you credible information on the location and license status of every important OS, virtualization platform, or application instance. With this detailed, up-to-date information, your team can quickly identify problems, apply solutions, and document compliance.

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Symantec™ Deployment Solution helps reduce the cost of deploying and managing servers, laptops, and desktops. The solution offers OS deployment, configuration, PC “personality” migration, and software deployment across hardware platforms and OS types. Deployment Solution helps reduce end-user downtime by automating the deployment process and increases IT efficiency through automated, repeatable deployment processes.

Key features include:
– Scalable enterprise deployment for desktops, laptops, and servers across Windows, Mac, Linux, and Unix
– Web console, well suited for distributed access and detailed security models
– Supports Windows PE and Linux pre-boot environments
– Support for hardware independent image deployments
– Hands-free migration
– Ability to configure new systems using imaging, scripting, or a combination of both
– Integrated with Symantec Management Platform to provide better scalability and accurate targeting for imaging and deployment jobs

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Service Management

ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes. ServiceDesk offers rapid install and configuration through a wizard-driven user interface and integrates directly with IT Management Suite to reduce service interruptions, accelerate service restorations, correct systemic issues and reduce downtime – saving valuable IT resources and expenses.

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If you have any questions regarding our Endpoint Management services, we are here to help!

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